Shipping Policy

Order Processing:

Our goal is to handle all orders within 1-3 business days. Please note that various factors like incomplete payment, insufficient address details, or seasonal demand may affect processing times. In such cases, we'll email you to ensure a smooth delivery process.

Shipping Time:

Typically, delivery within the United States takes 7-10 business days, and for International Countries, it's about 10-14 business days. External factors like weather conditions, holidays, or shipping errors may influence delivery times. We'll keep you informed to the best of our ability despite limited control over these factors.

Taxes and Duties:

Please be aware that customs taxes or duties imposed by your country are not covered by us. It's your responsibility to handle these charges. For clarification on rates, contact your country's customs office. We cannot be held responsible for delays caused by customs clearance processes, as this is beyond our control.

Order Cancellation:

To cancel an order post-payment, reach out to us, and we'll assist you. However, we can't guarantee cancellation if the order is already in processing or shipping stages. If processing or shipping has occurred, you'll need to initiate a product return.

Crafted from premium materials, ULVANO guarantees superior quality and durability in every product. With a focus on exceptional design and long-lasting value, we carefully select the finest components to deliver an unmatched experience.

Hi, nice to meet you!

Ulvano was born in the vibrant streets of Los Angeles, where culture, innovation, and style merge. Our mission was simple – to create clothing that you won’t find anywhere else. No generic staples, no recycled trends. Just original, contemporary designs for those who refuse to blend in. Each collection is crafted right here in LA, fueled by the city’s dynamic energy, offering something fresh and bold for your wardrobe. If it looks familiar, it’s not Ulvano.

Diana Lee / Founder & Creative Director

Contact us

Feel free to give us a call or send us an email anytime. We aim to respond to all inquiries within 24 hours on business days and are happy to help with any questions you have!

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